A master training contains the core components of the Pankow International modules. Its objective is to deliver essential elements for optimizing interpersonal communication, as well as the behavior and attitudes particular to a function area.
Leadership & Management
THE NEXT LEVEL LEADER: View from 50,000 feet (6 days or 2×3 days)
This course is dedicated to training top level executives. The focus is business with leadership. Designed for leaders of international groups or large groups of employees, to cultivate the capacity to lead, develop and enhance an organization.
LEADERSHIP: From Vision to Action (6 days or 2×3 days)
The objective of this program is help leaders to clarify and define a vision and transform that vision into useful, measurable action. We look at culture as it relates to company strategy and structure. We examine leadership styles and details in leadership that can help unlock real potential in decision-making and behavior.
TOP MANAGEMENT: Leading Change (6 days or 2×3 days)
This program is for senior managers responsible for creating conditions for corporate success. This program focuses on coping with difficult changes, developing talent, inciting people to take action, bringing out the best in their team.
MANAGEMENT: Example and Impact (6 days or 6×1 day)
This course will cover the essential qualities a manager will need to help people successfully move through change. With the use of tools and role plays, we explore together their best practices to confidently manage.
FIRST LEVEL MANAGEMENT: Seize the Day (3×1 day)
The qualities this course introduces will help line managers and new managers bridge the gap between manager and employee. The program content explains how to manage on both collective and individual levels.
Sales and Negotiation
ADVANCED SALES: The Performance Driver (3×1 day)
Complex sales situations require a knowledge of all the stake holders and interests involved. This course takes a look at Sales from an advanced level. We discuss techniques for dealing with different cultures and with multiple players.
SALES: From Prospection to Active Reference (3×1 day)
From the beginning of the Sales cycle to the end, we explore a step by step process that empowers people to protect margins and close business. We practice each step in order to tailor the sales experience to the participant’s professional environment.
CUSTOMER SERVICE/SUPPORT: The Satisfaction Attitude (3×1 day)
This course looks to optimize the impact of this frontline staff, and is designed for sales support, customer service, technical support, administrators, supervisors, and back office employees. The goals are to enhance and optimize how they communicate and impact internal and external clients.
Trainers, Coaches and Consultants
TRAIN THE TRAINER: The Transfer of Skills (3×1 day)
This training delivers the keys of the ‘PI approach’ to in-house trainers, using an inter-active, dynamic teaching method which alternates theory, practice and personal acquisition. Participants will walk away with the confidence to facilitate a full training course.
TEAM BUILDING: Guide, Support, Develop (3×1 day)
Is it a group or a team? Find-out the key differences and how they can be complementary through assessments, group role-plays, and interaction. What is the goal of the team? We help participants to see the difference between 1+1=2, and 1+1=3.
TRAIN THE CONSULTANT: Solve a Problem (3×1 day)
This practical program gives specialized consultants (IT, technology, finance, law, etc) access to a clear and proven methodology to satisfy client needs. The training elevates the human dimension, interaction, and direction.